Terms and Conditions

Terms and Conditions - NIKO

TERMS AND CONDITIONS OF USE

Last updated: 06/08/2025

1. INTENDED FOR ADULTS

WARNING: This site and the products offered are strictly for persons over the age of 18. By purchasing, the user declares that they are of legal age to consume products containing nicotine.

2. ABOUT OUR PRODUCTS

IMPORTANT: Available products contain nicotine, an addictive substance.

They are offered as a modern alternative for adults who want to quit smoking or vaping or reduce their consumption.

They are not intended for minors, pregnant women, or people with sensitive medical conditions, unless directed by a healthcare professional.

3. USE OF THE WEBSITE

Access to and navigation of the site is the user's responsibility. The following are prohibited:

  • Providing false or inaccurate data.
  • Using the site for fraudulent or illegal purposes.
  • Copy, distribute or modify content without authorization.

The store reserves the right to limit access to users who violate these conditions.

4. PURCHASE PROCESS

To purchase products:

  1. Select the items and add them to your cart.
  2. Enter your personal information and shipping address.
  3. Choose a payment method.
  4. Confirm your order.

Once your payment has been processed, you will receive a confirmation email. If we detect data inconsistencies, fraud, or payment issues, we reserve the right to cancel your order.

5. PAYMENT METHODS

We accept payments through secure platforms such as:

  • Shopify Payments (Stripe)
  • Mercado Pago
  • Other options available at checkout

All information is transmitted using secure protocols. We do not store card data directly.

6. SHIPMENTS

Shipping is done via certified courier services. Delivery times and costs are specified before completing your purchase.

The customer will be responsible for providing a complete and correct address.

We are not responsible for delays caused by third parties, natural phenomena, or causes beyond our control.

7. RETURN POLICY

NOTE: Since these are personal consumption products, returns are not accepted.

8. RESPONSIBILITY

The store will not be responsible for:

  • Misuse of products.
  • Adverse reactions or health problems resulting from use.
  • Incorrect information provided by the user.

Products should be used responsibly. We recommend consulting a healthcare professional before making any changes to your nicotine use.

9. INTELLECTUAL PROPERTY

All content on the site, including images, text, designs, and descriptions, is the property of the store or is licensed for use.

Unauthorized reproduction, copying or use of the content is prohibited.

10. MODIFICATIONS

The store may modify these Terms and Conditions at any time without prior notice. Updates will be posted in this section.

Continued use of the site implies acceptance of the changes.

11. CONTACT

For questions or clarifications, you can write to us at:

WhatsApp: 5514434064

📧 Email: ventas@niko.com.mx

🕐 Business Hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.